The second-hand marketplace Members Express Displeasure Over Size Updates
Vinted users have been reacting angrily after an update resulted in products showing incorrect sizing.
The popular resale platform has updated its size classifications for women's and children's clothes failing to inform every member regarding the update.
Online Platforms Backlash
Many shoppers and sellers are expressing on platforms saying Vinted listings now show an altered size classification compared to what was initially listed as a result of the reclassification.
The company said the revised method more closely matches comparable marketplaces.
The platform has recommended to check their listings and update the measurements by hand where appropriate, resulting in member annoyance.
Size Classification Updates
Earlier, the measurements included a single numeric size and a letter, such as S/8 or M/10.
The updated approach includes a letter with a size spectrum such as S/UK 8-10.
For certain items, the sizing has been recategorised - for example a size L was previously a 12 but now shows as UK 16-18.
Member Stories
Frankie Bridger, who makes TikTok content about plus-size fashion, said the change "makes both selling and buying harder".
"Not many brands say XL is a 20-22," the way the service now categorizes.
A different member, from Glasgow, said garments she listed with size 14 tags were appearing on the platform as size 20–22.
"If anyone [who is] size 20-22 buys them they're going to be very disappointed," she stated.
Manual Updates
Charlotte Lunn, from Derby, said she had been left angered by the change as she had to manually change the sizes on "every single listing".
"For me this is particularly frustrating, since I have chronic health issues and platform income has been essential for me since losing part of my income," she stated.
Platform Context
The service features exceeding 100 million members, with 18 million British users.
It has emerged as a preferred choice compared to resale services such as eBay and Depop.
This isn't the first time that an unexpected update within the service has received backlash: previously, the service retracted a modification to its shipping options following member complaints.
